Moment Of Aware – Privacy & Cookie Policy
Effective date: October 25, 2025
Last updated: October 25, 2025
Who we are
Moment Of Aware (“we”, “us”, “our”) is owned and operated by Inalize Cilliers (Sole proprietor). We provide coaching, learning and related services through momentofaware.com (the “Website”). You can contact us at info(at)momentofaware.com or by post at 21 Park Street, Frankfort, 9830, Freestate, South Africa. For the purposes of applicable data protection laws in South Africa, EU/EEA, United Kingdom, and United States, we act as the “controller” of personal data collected via the Website.
What data we collect
- Information you provide: first name, last name, email address (e.g., to receive a free PDF or contact us). You may optionally share a phone number or message content when you email us.
- Technical/usage data: IP address, device and browser information, pages visited, time on page, referrers. We collect this via cookies and analytics.
- Children’s data: our services are not directed to children under 16; we do not knowingly collect their data.
How we use your data (purposes & legal bases)
- Deliver requests you make (e.g., send the free PDF/lead magnet). Legal basis: consent; under POPIA, processing with your consent or as reasonably required to provide the service.
- Send relevant emails (news, tips, offers) if you opt in. Basis: consent. You can unsubscribe any time from any email.
- Respond to enquiries and run, secure, and improve the Website (including analytics, troubleshooting, and preventing abuse). Basis: legitimate interests balanced against your rights; under POPIA, for legitimate business purposes compatible with collection.
- Comply with legal obligations (e.g., record-keeping, responding to authorities). Basis: legal obligation.
Sharing your data
We do not sell your personal data. We share it only with:
- Service providers (“processors”) under contract and subject to confidentiality and security duties—for example: web hosting, email/newsletter (MailPoet), and analytics (Google Analytics).
- Professional advisers and authorities when required by law, to protect our rights or the rights of others, or with your explicit consent.
International transfers
Some providers may process data in other countries. Where required (e.g., EU/UK), we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent lawful transfer mechanisms, plus provider security measures and our own due diligence.
Data retention
- Contact/lead-magnet data (name, email): kept while you remain subscribed or until you request deletion; we routinely clean inactive lists.
- Analytics/cookie data: retained per our analytics settings and then deleted or anonymised (typically up to 24 months).
- Emails and enquiries: retained as necessary to manage our relationship and comply with legal obligations.
When data is no longer needed, we delete or anonymise it.
Your privacy rights
Depending on your location, you may have rights to:
- Access a copy of your personal data;
- Correct inaccurate data;
- Delete your data (right to erasure) where applicable;
- Restrict or object to certain processing (including direct marketing);
- Data portability (structured, commonly used, machine-readable format);
- Withdraw consent at any time (this won’t affect prior lawful processing);
- Lodge a complaint with your local authority (e.g., the Information Regulator in South Africa, an EU/UK supervisory authority).
To exercise rights, email info(at)momentofaware.com. We will verify your identity before acting on a request.
Email marketing & opt‑outs
If you opt in, we use MailPoet to send emails. Every email includes an unsubscribe link. We honour opt‑out requests promptly and maintain suppression to prevent future sends.
Cookies & similar technologies (Cookie Policy)
Cookies are small files placed on your device to make the site work, measure performance, and improve your experience.
Types we use:
- Strictly necessary cookies: required for basic functionality (security, load balancing). These generally do not require consent.
- Analytics cookies (Google Analytics): help us understand traffic and page performance. These require consent in many jurisdictions.
- Marketing/third‑party cookies: we do not use advertising cookies by default. If we introduce them, we will request consent first.
Your choices:
- On your first visit (in jurisdictions that require it), you will see a cookie banner asking for consent for non‑essential cookies. You may accept, reject, or manage preferences at any time via our cookie settings (when available) or your browser settings.
- You can also block or delete cookies in your browser; some site features may not function correctly without cookies.
Summary of providers:
- Google Analytics (GA4): website analytics and performance insights.
- MailPoet: email signups and list management may set strictly necessary cookies (e.g., to remember subscription preferences).
Children’s data
Our services are intended for adults. If you believe a child under 16 provided personal data, please contact us so we can delete it.
Security
We use reasonable technical and organisational measures (secure hosting, access controls, encryption in transit where possible, least‑privilege access, routine updates and backups). No method is 100% secure; we cannot guarantee absolute security.
Third‑party links
Our Website may link to other sites. Their privacy practices are their own; please review their policies.
Changes to this Policy
We may update this Policy from time to time. The “Last updated” date will change. If material changes occur, we may notify you by email or prominent notice on the Website.
How to contact us
Email: info(at)momentofaware.com
Postal address: 21 Park Street, Frankfort, 9830, Freestone, South Africa
Supervisory contacts (examples)
- South Africa: Information Regulator (South Africa) – inforegulator.org.za
- EU/EEA: your national Data Protection Authority
- UK: Information Commissioner’s Office – ico.org.uk